7
Review & Chat with Medbill directly about submissions
& rejection resolution in the App
Message the Medbill team directly in the app — ask questions about a claim, get updates, and resolve rejections without leaving SmartSubmit.
Message Medbill
Send a message to the Medbill team about any claim, right from the app — no phone calls or separate email threads.
Receive Updates
Get messages back from Medbill staff about the status of your claims as they're worked on.
Manage Rejections
Discuss rejected claims with Medbill staff and work through resolution together, in the same thread.
Reply Directly
Open any submission to see the full message thread, then type into the Reply box at the bottom to chat with Medbill about it.